Cookie Policy
We use cookies to enhance your experience, maintain security, and understand how our service is used. This policy explains what cookies are, how we use them, and your choices regarding their use.
Last updated: September 30, 2025
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, such as your preferences and login status, which makes your next visit easier and more productive.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them). Some cookies are placed by us (first-party cookies), while others are placed by our service providers (third-party cookies).
Types of Cookies We Use
Essential Cookies
Required for the website to function properly
These cookies are necessary for core functionality such as security, authentication, and session management. They cannot be disabled.
| Cookie Name | Provider | Duration | Purpose |
|---|---|---|---|
| auth-token | NexPhrase | Session | Maintains your login session |
| sb-access-token | Supabase | 7 days | Authentication and database access |
| sb-refresh-token | Supabase | 30 days | Refreshes authentication tokens |
| csrf-token | NexPhrase | Session | Prevents cross-site request forgery attacks |
Functional Cookies
Enable enhanced functionality and personalization
These cookies remember your preferences and choices to provide a more personalized experience.
| Cookie Name | Provider | Duration | Purpose |
|---|---|---|---|
| user-preferences | NexPhrase | 1 year | Stores your display and audio preferences |
| language | NexPhrase | 1 year | Remembers your language selection |
| timezone | NexPhrase | 1 year | Stores your timezone for accurate timestamps |
| suggestion-size | NexPhrase | 1 year | Remembers your preferred suggestion text size |
Analytics Cookies
Help us understand how visitors interact with our website
These cookies collect anonymous information about how you use our website to help us improve it.
| Cookie Name | Provider | Duration | Purpose |
|---|---|---|---|
| _ga | Google Analytics | 2 years | Distinguishes unique users |
| _gid | Google Analytics | 24 hours | Distinguishes unique users |
| plausible_visitor | Plausible | 24 hours | Privacy-focused analytics tracking |
| session_recording | NexPhrase | 30 days | Helps improve user experience (opt-in only) |
Performance Cookies
Monitor website performance and reliability
These cookies help us monitor and improve the speed and performance of our services.
| Cookie Name | Provider | Duration | Purpose |
|---|---|---|---|
| perf_metrics | NexPhrase | Session | Tracks page load times |
| api_latency | NexPhrase | Session | Monitors API response times |
| error_tracking | Sentry | Session | Helps identify and fix errors |
Third-Party Cookies
Stripe
Payment processing and fraud prevention
Stripe uses cookies to process payments securely and prevent fraudulent transactions. These cookies are essential when making purchases.
Learn More →Supabase
Authentication and database services
Supabase uses cookies to maintain your authentication state and provide secure access to your data.
Learn More →Analytics and performance monitoring
Google Analytics helps us understand how users interact with our website. You can opt out using Google's opt-out browser add-on.
Learn More →Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete some or all cookies
- Block cookies from specific websites or all websites
- Set your browser to alert you when a cookie is being set
Cookie Management Links
Here's how to manage cookies in popular browsers:
Important Note
Disabling essential cookies may prevent you from using certain features of NexPhrase, including logging in to your account and accessing your coaching sessions.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@nexphrase.com
- Support Portal: support.nexphrase.com